Apply to the FedEx Authorized ShipCenter® (FASC) Program

Support

Submit a general inquiry

Use the form below to submit questions or requests for site support.

After successfully submitting the form, you will receive an email response in 2-3 business days from a support specialist.

If you forgot your User ID or password and would like it emailed to you, click here.

If you have not registered a User ID and password with FASCnet, click here.

The onboarding process for the Hold at Location program is currently on hold. We will resume accepting new applications on June 1, 2026.

Please describe your question or request in detail below. When finished, click the submit button.